Cottage Rules


Our cottage rules are for all Pinewood guests and include everyone in your party. Just as you appreciated the clean and well maintained state in which you found the cottage, we kindly ask that you leave the cottage just as clean and tidy for the next guest.

 Terms and Conditions for Cottage Rental

  • CHECK IN TIME: 3:00 pm – CHECK OUT TIME: 11:00 am
  • Early check in or late check out can be arranged for an additional fee when available.
  • Reservations are only guaranteed and held for you when paid in full. 

 Cancellations

  • If you need to cancel your reservation you will be fully refunded less a flat fee of $125 for administration if 28 days advance notice is given.  Deposits received will be refunded ONLY if the accommodations are subsequently rented.  There is no refund if you cancel less then 28 days from the day of your arrival.

Boats

 Visitors and Overnight Guests

  • The cottage and its facilities are available for the enjoyment and pleasure of our registered guests.  We insist that overnight and day guests be registered in advance.  

 Power

  • Electrical power may be interrupted in the event of for instance a storm, keep in mind should this happen its out of our control and it may stay off a little longer than it would in the city. We suggest you bring a few flashlights for emergencies. Also, if the power does go out, remember that the water system operates on an electric pump.  Please do not run water if the power is out.  We are not responsible for any damage or inconvenience caused by power failure.

 Cleanliness, Recycling & Waste Disposal

  • Please leave the cottage in the clean and tidy condition in which you found it.  Each cottage has a broom, dustpan and dish soap.
  • Pinewood recycles what we can and recycling bins are provided.  Please put any paper or cardboard in the recycle bin labeled (paper/cardboard).  Pop/beer cans, glass/plastic bottles, plastic containers, pie plates, foil, styrofoam and plastic bags should be put into the recycle bin labeled (cans/glass/plastic) provided.
  • Never leave garbage outside the cottage.  Raccoons, bears, skunks… love garbage. Unless you wish to be visited by these friendly and hungry animals, please follow the garbage disposal instructions.  Garbage must be placed in the bin at the main entrance.  It is very important that all guests practice environmentally friendly procedures on the property and recycle when possible.
  • There is no smoking inside any of our cottages.  Ashtrays are provided outdoors so please keep all butts in ashtrays.  Your deposit will not be refunded if evidence that guests were smoking inside your cottage.
  • If any excessive cleaning is required after your departure it will be deducted from your deposit.

 Washrooms & Septic System

  • Like most cottages our cottages operates on a septic system.  Please do not put anything but natural waste and toilet paper in the toilets.  There are trash cans provided in the washrooms for paper towels, kleenex, tampons, pads, hair etc.  If any of this got into our septic system it would back it up and you don’t want that to happen, trust me.

 Barbeque

  • Each cottage has a full size propane barbeque, tank provided, squirt bottle and a cleaning brush.  Let us know if your tank needs to be refilled.  Please do not burn any wood or anything else in the barbecue and kindly brush it down after each use.

 Community and Cottage Notes

  • Please respect that you are apart of a cottage community.  Observe safe and courteous boating, water and community guidelines.  No loud noise after 11:00 pm please.
  • Insects and wildlife are apart of cottage country.  Please discourage them by keeping doors and screens closed.  Don’t be surprised if there is a raccoon enjoying your cottage if you leave the door open.
  • Please remember to take all of your personal items with you when you check out.  If you leave something we will hold it for 2 weeks while you arrange to pick it up, we are not responsible for shipping forgotten items back to you.
  • In case of emergency call 911.  The closest hospital is in Lindsay which is 30-35 minutes away.  There is a medical office in Fenelon Falls, 8 minutes away.